Modify or Cancel Order

Order Adjustment & Address Verification Policy

At Sweatdarling, we understand that plans can occasionally change. That is why we provide a clear 4-hour window immediately following the placement of your order to allow for necessary adjustments or cancellations, offering you added flexibility and peace of mind.

🕒 Cancellation or Modification Window

If you need to cancel or modify your order (e.g., changing a size, color, or shipping method), you must do so within the first 4 hours of the original purchase time.

To request a change or cancellation quickly:

• Email our team directly at support@sweatdarling.com (recommended method).
• Use the “Contact Us” section on our website, sweatdarling.com.

We are here to assist you as quickly as possible during this critical window.

⚠️ Important Note: After the 4-hour window has elapsed, your order immediately enters the fulfillment process. At this stage, we are unable to make any further changes or accept cancellations. We appreciate your understanding and cooperation, as this allows us to ship orders efficiently.

📍 Address Accuracy and Verification

Ensuring the accuracy of your delivery address is crucial for successful shipment.

• Customer Responsibility: It is the customer’s sole responsibility to ensure that the shipping address provided at checkout is complete, accurate, and fully verifiable. This includes double-checking the street name, apartment/suite number, city, and correct ZIP code.
• Verification: Please double-check your delivery address details immediately before submitting your order.

🚫 Address-Related Delivery Issues

Sweatdarling is not liable for failed deliveries, delays, or lost packages that are directly caused by incorrect, incomplete, or outdated address information provided by the customer at checkout. Your careful attention during the ordering process helps us serve you and ensure timely delivery more efficiently.

🤝 Customer Support

Do you have any questions or require assistance with an existing order? Our dedicated customer support team is here for you.

• Please contact us anytime at: support@sweatdarling.com.
• Company Name: Sweatdarling
• Website Link: sweatdarling.com
• Business Address: 3680 WILSHIRE BOULEVARD, SUITE P04 – 1480 LOS ANGELES, CA 90010, UNITED STATES

Thank you for choosing Sweatdarling. We are committed to delivering your order with the utmost care and efficiency.