Help Center (FAQs)

Frequently Asked Questions (FAQs)

About Sweatdarling

What is Sweatdarling?
Sweatdarling is an online women’s fashion store offering everyday apparel designed for comfort and simplicity. We specialize in women’s shirts, dresses, and skirts made for daily wear and easy styling.

Where is Sweatdarling located?
Business Address: 2716 N 31st St, Tacoma, WA 98407-6405, United States

Do you have a physical store?
At this time, Sweatdarling operates exclusively online. All orders are placed and processed through our website.

Ordering & Payment

What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover, as well as secure third-party payment options available at checkout.
Sweatdarling does not store full payment card details.

What currency are prices shown in?
All prices are listed and processed in U.S. Dollars (USD).

Will I receive an order confirmation?
Yes. Once your payment is successfully authorized, you will receive an order confirmation email with your order details.

Shipping

Where do you ship?
We ship to locations available at checkout. Shipping availability may change in the future.

How long does shipping take?
Estimated delivery time is 3–5 business days, including:

• Handling time: 1 business day
• Transit time: 2–4 business days

How much does shipping cost?
We offer Standard Shipping at a flat rate of $6.99 USD per order. All shipping costs are displayed clearly at checkout.

Will I receive a tracking number?
Yes. A tracking number will be sent to your email once your order ships. Tracking may take up to 24 hours to activate.

Returns & Refunds

What is your return policy?
We accept returns within 120 days of delivery, provided items are unused, unworn, unwashed, and returned in original condition with tags attached.

How do I request a return?
Please contact us before sending any item back.
Email: support@sweatdarling.com
Subject: Return Request
Include your order number, item(s), and reason for return.

Do you charge restocking or refund fees?
No. Sweatdarling does not charge restocking or processing fees for approved returns.

When will I receive my refund?
Refunds are processed within 7 business days after return approval. Your bank may take additional time to post the refund.

Do you offer exchanges?
We do not offer direct exchanges. To receive a different size or style, please return the original item and place a new order.

Order Changes & Cancellations

Can I cancel or change my order?
You may request a cancellation or change before the order enters processing or ships by contacting us as soon as possible.

What if I entered the wrong shipping address?
Customers are responsible for providing accurate shipping information. Address changes cannot be guaranteed once processing begins.

Products & Sizing

Are product images accurate?
We aim to display products accurately. However, colors may vary slightly due to screen settings, and minor variations in fabric or stitching may occur.

How do I choose the right size?
Sizing details are provided on each product page. Please review them carefully before placing an order.

Account & Privacy

Do I need an account to place an order?
No. Guest checkout is available.

Is my personal information secure?
Yes. We take reasonable measures to protect your personal information. Please review our Privacy Policy for details.

Do you send promotional emails?
Promotional emails are sent only if you choose to subscribe. You may unsubscribe at any time.

Customer Support

How can I contact Sweatdarling?
Store Name: Sweatdarling
Business Address: 2716 N 31st St, Tacoma, WA 98407-6405, United States
Email: support@sweatdarling.com

Support Hours:
Monday – Saturday | 8:00 AM – 7:00 PM (EST)