Privacy Policy

Privacy Policy

At Sweatdarling, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information only when necessary to operate our business, fulfill orders, and support our customers.

1.1 Information You Provide to Us

When you interact with our website, you may provide information such as:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Order details and purchase history
• Communications with customer support

Payment information is processed securely by third-party payment providers and is not stored on our servers.

1.2 Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referring and exit pages
• Date and time of access

This information helps us improve website functionality and user experience.

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Send order confirmations, shipping updates, and service-related communications
• Respond to customer inquiries and support requests
• Improve website performance and content
• Prevent fraud or unauthorized activity
• Comply with legal obligations

We use personal information only for legitimate business purposes.

3. Payment Information

All payments on our website are handled by secure third-party payment processors.

• Sweatdarling does not store full credit card numbers or sensitive payment details
• Payment providers use encryption and security protocols to protect your data

We encourage you to review the privacy policies of your selected payment provider.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and user experience.

Cookies may be used to:

• Remember user preferences
• Enable shopping cart and checkout features
• Analyze website traffic and usage patterns

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

For more details, please review our Cookie Policy.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

Personal information may be shared only with trusted third parties when necessary, including:

• Shipping carriers to deliver orders
• Payment processors to complete transactions
• Service providers supporting website operations or customer service
• Legal authorities when required by law

All third parties are required to handle your data responsibly and securely.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide customer support
• Meet legal, accounting, or regulatory requirements

When personal information is no longer required, it is securely deleted or anonymized.

7. Data Security

We take reasonable measures to protect your personal information, including:

• Secure servers and encryption technologies
• Limited access to personal data
• Monitoring for unauthorized access or misuse

While no system is completely secure, we follow industry-standard practices to protect your information.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data, subject to legal requirements
• Object to certain data processing activities

To exercise your rights, please contact us using the information below.

9. Email Communications

If you place an order or contact us, you may receive transactional emails related to your purchase or account.

Promotional emails are sent only if you choose to subscribe, and you may unsubscribe at any time using the link provided in those emails.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

11. International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

By using our website, you consent to this transfer and processing.

12. Third-Party Links

Our website may contain links to third-party websites.

Sweatdarling is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

13. Policy Updates

Sweatdarling reserves the right to update or revise this Privacy Policy at any time.

• Updates will be posted on this page
• The “Last Updated” date will reflect changes
• Continued use of the website constitutes acceptance of the updated policy

14. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Store Name: Sweatdarling
Business Address: 2716 N 31st St, Tacoma, WA 98407-6405, United States
Support Email: support@sweatdarling.com

Customer Support Hours:
Monday – Saturday | 8:00 AM – 7:00 PM (EST)